Privacy Policy

Who We Are

Art Studio Digitizing is a professional embroidery digitizing service operating at artstudio.websolz.com. We provide custom embroidery digitizing for caps, shirts, jackets, patches, and other garments. When you place an order through our Shop, submit a quote request through our Contact form, or subscribe to our newsletter, you share information with us — this policy explains exactly how we handle it.

What Information We Collect

We collect only what is necessary to process your order and communicate with you.

From the Order & Quote Form:

  • Full name and email address
  • Phone number (optional)
  • Garment type and placement details
  • Special instructions
  • Design files and artwork you upload

From the Shop / Checkout:

  • Billing name and email address
  • Payment details — processed securely through Stripe or PayPal. We never store card numbers on our servers.

From Newsletter Sign-Up:

  • Email address only

Automatically from Your Browser:

  • Basic analytics data via Google Analytics (pages visited, time on site, browser type). No personally identifiable information is stored in analytics.

 

How We Use Your Information

Your information is used strictly to:

  • Process and fulfill your digitizing order
  • Deliver your files via email
  • Respond to your quote requests and support messages
  • Send order confirmations and delivery notifications
  • Send our weekly newsletter (only if you subscribed — you can unsubscribe any time)

We do not sell your data. We do not share it with any third party except where required to process your payment (Stripe, PayPal) or where legally required.

Your Uploaded Artwork & Design Files

Any logo, image, or artwork file you upload to Art Studio Digitizing is used exclusively to complete your order. Your artwork is:

  • Never shared with any third party
  • Never resold, licensed, or published
  • Never used in samples, portfolios, or promotional materials without your explicit written permission
  • Stored securely and deleted upon your request

We treat your artwork with the same confidentiality you would expect from an in-house team.

Cookies

Our website uses essential cookies to keep your cart and session active, and analytical cookies (Google Analytics) to help us understand how visitors use the site. No personally identifiable data is stored in cookies.

You can disable or delete cookies through your browser settings at any time. Disabling cookies may affect your ability to use the shopping cart or checkout.

Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you
  • Ask us to correct inaccurate data
  • Ask us to delete your data (subject to any active orders)
  • Unsubscribe from marketing emails at any time via the unsubscribe link in any email we send

To exercise any of these rights, email us at info@artstudiodigitizing.com. We respond within 2 business days.

Third-Party Services

We use the following trusted services to operate our website and process orders:

  • WooCommerce — order management
  • Stripe / PayPal — secure payment processing
  • Google Analytics — site performance analytics
  • Mailchimp (or similar) — newsletter delivery

Each of these services has its own privacy policy governing how they handle data.

Changes to This Policy

If we update this Privacy Policy, the revised version will be published on this page with an updated Last Updated date at the top. Continued use of artstudio.websolz.com after changes are posted means you accept the updated policy.

Contact Us

Questions about your data or this policy?

Email: info@artstudiodigitizing.com

Phone: +1 (800) 123-4567

Hours: Monday – Sunday, 8AM – 12AM

Simple, Honest Pricing. No Surprises.